Surprises in
the Mailbox.

Receiving zero surprises since I joined in 2018

@Lonika, after your letter is registered, you receive one slot that will be assigned to other members. Note that your address is assigned only after your letter is registered. This means that there will be a delay from the moment your send a letter to the moment you receive one.
At this point you have two incoming letters, both sent one 2 February 2022 from Russia and Italy.
You can view in your account home page the number of incoming letters.

Please explaine someone for me is it normal that my surprises were delievered on 27.11 and 11.12 but I still didn't get anything...

That doesn't seem very fair, I see you've sent 9 and only received 1. How does this work?

@september_ceria; I see that all of your sent letters have been registered by your partners. You have 10 incoming letters that have expired. You can see them in your "Surprises" page, section "Expired". They were sent from 9 different countries. It is a good question, why they did not arrive. I don't know the answer for this question. But as you can see, your address was assigned to other members.

@Tizy78: After your letter is recorded, you receive a slot that is used by someone else to send you a letter. This means that there is a delay from the time you send to the time you receive. By now I see that you have received one letter and you have one traveling to you since 19 May 2020.

I would like to know why nothing ever came to me after so long !!!

hello, the two envelopes that I sent have been recorded ... surprises come to me?

All my sent mails reached the destination, but for 2,5 months so far I didn't received anything

@FionaStar: When a letter is register, the sender will receive one slot. Occasionally, additionally slots are added proportionally to the number of sent letters. This allows new members to join. Olso to compensate for the lost of slots when a letter is not registered.

@september_ceria, at this point you have 7 letters traveling to you: for 81, 73, 50, 49, 48, 17 and 16 days. If a letter travels for more then 90 days, you will be able to see it in your "expired" list. At that point you will be able to contact your partner to try to find out why the letter didn't reach you.

Hello everyone! please tell me why some participants received envelopes much more than sent? Like this?

Hi I already sent 8 and so far received only 2. This is not a good swap balance and situation

You have one letter traveling since yesterday and one more ticket available. If you don't log in for more then 15 days, the tickets are suspended until next login. I'm not sure if this was your situation, but your account is ok now and you should be receiving letters within the next two weeks.